Privacy Policy

Last updated: 11 July 2026

This privacy policy explains how Clean Break Properties (“we”, “us”, “our”) collects and uses personal data when you use our website cleanbreakproperties.com and when you contact us about holiday lets, property management, experiences, or residential sales.

Who we are (data controller)

Clean Break Properties is the data controller for personal data collected via this website.

Contact: info@cleanbreakproperties.com

We are registered with the UK Information Commissioner’s Office (ICO) for data protection and are a member of the Property Redress Scheme.

What personal data we collect

Depending on how you interact with us, we may collect:

• Identity and contact data (e.g. name, email address, phone number, and any details you submit in forms or messages)
• Enquiry and transaction data (e.g. details about a property, valuation request information, booking/enquiry details, chain/funding/timescale info if provided)
• Technical data (e.g. IP address, device/browser information, and site usage data)
• Cookie data as described below

How we collect it

• When you complete a form, email us, or otherwise contact us
• When you use our site (via cookies and similar technologies)
• From service providers who help us operate the website (see “Who we share your data with”)

How we use your personal data (purposes and lawful bases)

Under the UK GDPR, we must have a lawful basis to use your personal data. We use personal data for the following purposes:

• To respond to enquiries and provide information you request (lawful basis: legitimate interests and/or steps prior to entering a contract)
• To provide services (e.g. bookings, management, experiences, or sales-related support) (lawful basis: contract and/or steps prior to entering a contract)
• To manage our relationship with you and keep records of communications (lawful basis: legitimate interests)
• To improve and secure our website, monitor performance, and prevent fraud/abuse (lawful basis: legitimate interests)
• To comply with legal obligations (lawful basis: legal obligation)
• Marketing communications where you have opted in (lawful basis: consent; you can withdraw consent at any time)

Cookies and similar technologies

We use cookies and similar technologies to operate the site, remember preferences, and understand how the site is used. Where required, we will ask for your consent via our cookie banner before setting non-essential cookies.

You can change your cookie preferences at any time using the “Consent Preferences” option on the site (if shown) or via your browser settings.

Who we share your data with

We may share personal data with trusted third parties where necessary to run our website and deliver services, such as:

• Website hosting and infrastructure providers
• Website/analytics and cookie-consent providers (where enabled)
• Email/communications providers
• Professional advisers (e.g. accountants, insurers, legal advisers) where required

We do not sell your personal data.

International transfers

Some of our service providers may process data outside the UK. Where this happens, we ensure appropriate safeguards are in place (for example, UK adequacy regulations or approved contractual safeguards) as required by UK GDPR.

How long we keep your data

We keep personal data only for as long as necessary for the purposes described above, including to respond to enquiries, provide services, maintain appropriate business records, and meet legal/accounting requirements. Retention periods vary depending on the type of data and what it is used for.

Your rights (UK GDPR)

You have rights including:

• Access to your personal data
• Correction of inaccurate data
• Erasure (in some circumstances)
• Restriction of processing (in some circumstances)
• Objection to processing (in some circumstances, including direct marketing)
• Data portability (in some circumstances)
• Withdrawal of consent (where processing is based on consent)

To exercise your rights, contact us at info@cleanbreakproperties.com.

Complaints

If you are unhappy with how we handle your personal data, please contact us first so we can try to resolve it. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO): https://ico.org.uk/.

Security

We take appropriate technical and organisational measures to protect personal data. However, no website can be guaranteed 100% secure, and you should take care when sending information online.

Links to other websites

Our website may include links to third-party websites. We are not responsible for their privacy practices; please read their privacy policies.

Changes to this policy

We may update this privacy policy from time to time. Any updates will be posted on this page with an updated “Last updated” date.